SMS Consent & Messaging Disclosures
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Key Information
- • Message and data rates may apply
- • Message frequency varies by practice and patient interactions
- • Reply STOP to unsubscribe at any time
- • Reply HELP for assistance
About Vantage Messaging
Vantage (getvantage.tech) is a multi-tenant CRM and messaging platform used by clinical practices, including medical and dental offices. Healthcare providers use Vantage to send SMS text messages to patients for appointment reminders, scheduling updates, care-related notifications, and other practice communications.
How Consent is Obtained
By opting in to receive SMS messages from your healthcare provider, you consent to receive text messages sent through the Vantage platform. Opt-in may occur through various channels, including:
- Your healthcare provider's website
- Patient intake forms (digital or paper)
- In-office workflows during appointment check-in
- Phone-based enrollment with practice staff
Your consent is recorded and maintained by your healthcare provider. You may withdraw your consent at any time by following the opt-out instructions below.
Message Frequency
Message frequency varies depending on your healthcare provider's communication practices and your individual patient interactions. You may receive messages for appointment confirmations, reminders, rescheduling notifications, follow-up care instructions, and other practice-related communications.
Message & Data Rates
Message and data rates may apply based on your mobile carrier's plan. Standard SMS charges from your wireless provider may apply. Please contact your mobile carrier for details about your messaging plan.
How to Opt Out
You may opt out of SMS messages at any time by replying STOP to any message you receive. Once you send the STOP command, you will receive one final confirmation message, and then no further messages will be sent to your mobile number unless you re-enroll.
Your opt-out request will be honored immediately, and your preference will be recorded in the system.
Getting Help
If you need assistance or have questions about the SMS messages you're receiving, reply HELP to any message, or contact your healthcare provider directly using the contact information they've provided to you.
Emergency Disclaimer
Important: SMS messaging is not intended for emergency communications. If you are experiencing a medical emergency, call 911 or your local emergency number immediately. Do not use SMS to request emergency assistance.
Privacy & Your Information
We take your privacy seriously. Information about how we collect, use, and protect your personal information, including your mobile phone number, is detailed in our Privacy Policy.
By consenting to receive SMS messages, you acknowledge that you have read and agree to our Terms of Service.
Questions?
If you have questions about this SMS consent disclosure or Vantage's messaging practices, please contact your healthcare provider directly or reach out to Vantage support through your provider.